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HoldOn Bags

It depends! Once your order is placed, our warehouse teams are typically super ninjas when it comes to processing your orders so you can receive your HoldOn goodies sooner than soon! Once the order leaves the warehouse, we are unable to retrieve the package from the carrier to make any changes or cancellations.However, we are able to check on your order during normal business hours (Monday - Friday: 9 AM ~ 5 PM PST) if your package has not left the building yet. Reach out to us via chat or email us at <a href="mailto:hello@holdonbags.com">hello@holdonbags.com</a> and we will see what we can do!

It depends! Once your order is placed, our warehouse teams are typically super ninjas when it comes to processing your orders so you can receive your HoldOn goodies sooner than soon! Once the order leaves the warehouse, we are unable to retrieve the

Can I make changes to my order?

Customer Service

Can I use HoldOn bags for trash?

Do I need to compost HoldOn bags?

Can HoldOn bags be used for recycling?

Can I compost HoldOn bags at home? What about at a commercial/industrial facility?

How do I compost HoldOn zipseal bags?

Can I throw my zipseal bags in the compost if they contain food?

Can I reuse my compostable zipseal/storage bags?

Can I use my HoldOn bags in the microwave? What about the oven? In a sous vide?

How should I store my HoldOn bags?

Will HoldOn bags break down in my cabinet or in the box if left unused?

Can I use my HoldOn zipseal bags in the freezer?

Can I use my zipseal storage bags for food prep? What about for wet materials like marinades?

How do I prevent leaks and tears in my kitchen bin?

Can I use HoldOn bags in a vermicompost?

Can I use HoldOn bags in my compactor?

How to Use HoldOn Bags

Are HoldOn bags certified?

What are HoldOn bags made from?

Are HoldOn kitchen bags nontoxic?

What is HoldOn's packaging made of?

Are HoldOn bags BPA, PFAS and phthalates free?

Are HoldOn bags made from non-GMO corn?

Do HoldOn bags undergo fluorination at any stage in their development/production?

What are the roles that each ingredient plays in your bags?

Do HoldOn bags create microplastics?

What happens to HoldOn bags if they end up in a landfill?

Are your bags CMA approved?

Can I use HoldOn bags for my local compost collection?

Product Features & More FAQs

How can I contact Customer Service?

Where are you located, and where are HoldOn Bags manufactured?

Do you have free shipping?

Which carriers do you ship with in the U.S.?

Do you ship internationally?

How can I track my order?

What is your return policy?

What is the Shipped Green + Shield item that gets added to my cart on your website?

How do I open a claim for my Shipped Insured delivery / order?

I've received an incorrect or damaged item, what should I do?

How do I access my HoldOn account?

What is your Build Your Own Bundle (BYOB) subscription program?

Can I switch out the products for my BYOB subscription?

How do I edit my payment method for my subscription?

How do I edit my address for my subscription?

How do I see my upcoming orders, change delivery frequency or skip a shipment?

How do I pause or cancel my subscription?

How do I update my subscription payment method via Shop Pay?

How do I update the payment method for my subscription via Apple Pay?

I am having trouble logging into my account on your website. What do I do?

Product Subscriptions

I am a content creator interested in partnering with your brand, are there any opportunities?

Partnerships/Affiliate Program

Interested in our wholesale program? Find us on Faire!

Wholesale Program

Can I make changes to my order?Updated 2 months ago